Growing Your Client Base: Tips for Hairstylists

As a hairstylist, one of the key aspects of building a successful career is attracting and retaining clients. While technical skills are essential, equally important is your ability to connect with clients, understand their needs, and create a memorable experience. In this article, we will explore various strategies to help you get clients as a hairstylist.

To get clients as a hairstylist, be genuinely friendly and approachable, creating a welcoming atmosphere. Encourage word-of-mouth referrals and utilize social media to showcase your expertise. Offer exceptional service, foster long-term relationships, and showcase your unique style to stand out in the competitive market. Engage with the community and network with other professionals to expand your reach and build a loyal clientele.

1. Be Friendly and Approachable

Growing Your Client Base: Tips for Hairstylists

First impressions in the hairstyling industry are paramount, and being friendly and approachable can leave a lasting impact on potential clients. When clients enter your salon or workspace, greet them with a warm smile and make them feel welcomed. Show a genuine interest in their preferences, aspirations, and concerns. By actively listening to their needs, you can tailor your services to meet their expectations.

Creating a pleasant and comfortable environment is equally vital. Ensure your salon is clean, organized, and aesthetically pleasing. Offer refreshments and provide comfortable seating while clients wait. By fostering a relaxed ambiance, clients will feel at ease and more willing to trust your expertise.

Engaging in friendly small talk can help build a connection with clients. Remembering their names and previous conversations demonstrates your attentiveness, making clients feel valued and appreciated. Building a friendly rapport encourages clients to view you not just as a hairstylist but as a confidant and trusted advisor.

By consistently being approachable and friendly, you establish a positive reputation that spreads through word-of-mouth and online reviews. Satisfied clients are more likely to recommend your services to their friends and family, becoming your brand ambassadors and helping you attract new clients.

Read more about: How to Make your Salon Stand Out

2. Encourage Family and Word-of-Mouth Referrals

Word-of-mouth referrals hold immense power in the hairstyling industry. Satisfied clients are often eager to share their positive experiences with friends and family, making these referrals invaluable for growing your clientele.

To encourage referrals, express gratitude to clients who recommend your services. Consider offering loyalty rewards or special discounts for both the existing client and the referred individual. This creates an incentive for clients to spread the word about your hairstyling prowess.

Make it easy for clients to refer others by providing referral cards or digital options. These tools enable clients to share your contact information and offer a seamless way for new clients to reach out.

Building a strong network of satisfied clients who advocate for your skills can create a ripple effect, continuously attracting new clients and solidifying your reputation as a trusted and sought-after hairstylist. Word-of-mouth referrals have a potent influence on potential clients’ decision-making, often surpassing traditional advertising methods.

3. Utilize Social Media and Online Presence

In the digital era, harnessing the power of social media is essential for hairstylists seeking to expand their client base. Establishing a strong online presence allows you to showcase your skills, creativity, and unique approach to hairstyling to a vast audience. Focus on maintaining an active and engaging presence on popular platforms like Instagram, Facebook, and Pinterest.

Share high-quality images of your best work, including before-and-after transformations that demonstrate your expertise. Visual content is particularly compelling for potential clients as they can see the tangible results of your hairstyling prowess.

Leverage the use of relevant hashtags and location tags to increase your reach and attract local clients. When people search for hairstylists or hair-related services in your area, your posts are more likely to appear in their search results.

To build a loyal following, interact with your followers regularly. Respond promptly to comments and messages, showing that you value their engagement. Use social media as a platform to engage potential clients by sharing hair care tips, style inspirations, and behind-the-scenes glimpses of your work process.

By strategically utilizing social media, you can create a visually appealing portfolio that entices potential clients to book appointments and experience your exceptional hairstyling firsthand.

4. Offer Exceptional Service and Expertise

While a strong online presence is crucial, it is the quality of your hairstyling services that ultimately sets you apart. Dedicate yourself to continuous improvement by attending workshops, seminars, and industry events to stay abreast of the latest trends and techniques.

Provide personalized recommendations to each client, taking into account their unique hair type, face shape, and lifestyle. Tailor your services to cater to their preferences and needs, ensuring they leave the salon feeling satisfied and confident in their new look.

Strive for perfection in every service you offer. Pay attention to the smallest details and maintain a high standard of professionalism throughout the entire hairstyling experience. Clients who receive exceptional service are more likely to become loyal patrons and spread positive word-of-mouth about your skills.

Offering expertise that goes beyond hairstyling can also enhance your client relationships. Share hair care tips, styling advice, and product recommendations to help clients maintain their hairstyles between appointments.

By consistently delivering outstanding service and showcasing your expertise, you build a reputation as a hairstylist clients can trust, ensuring they return for future appointments and recommend your services to others.

5. Foster Long-Term Relationships

Beyond providing excellent hairstyling services, building lasting relationships with your clients is essential for establishing a loyal clientele. Show genuine interest in your clients’ lives beyond their hair. Engage in meaningful conversations, asking about their experiences since their last visit and expressing curiosity about their day-to-day lives.

Remembering important details about your clients, such as their preferred hairstyle, hair color, or special occasions in their lives, demonstrates your attentiveness and care. Personal touches like this make clients feel valued and appreciated, fostering a sense of loyalty.

After each appointment, follow up with personalized messages or thank-you notes. Express gratitude for their trust in your skills and for choosing your salon. These thoughtful gestures leave a positive impression and reinforce your commitment to providing exceptional service.

Investing time and effort in building long-term relationships can lead to repeat business and consistent referrals. Satisfied clients who feel a genuine connection with you are more likely to return for future appointments and recommend your services to friends and family.

6. Participate in Community Events and Networking

Growing Your Client Base: Tips for Hairstylists

Engaging with your local community and participating in networking events can significantly impact your client acquisition efforts. Partnering with other local businesses, such as wedding planners, photographers, or makeup artists, can lead to mutually beneficial collaborations. Offer joint packages or services, broadening your exposure to potential clients who may not have discovered you otherwise.

Attending industry gatherings, hair shows, and charity events is an excellent way to showcase your talent and expertise. Demonstrating your skills in a public setting can attract the attention of potential clients and other professionals who may refer clients to you.

Networking events provide opportunities to connect with individuals in related fields, such as fashion, beauty, or entertainment. Building a robust professional network allows you to tap into a pool of potential clients who may be seeking hairstyling services for various occasions.

By actively participating in community events and networking, you position yourself as an active and engaged member of your local community and industry. This visibility can boost your credibility and attract clients who value a hairstylist with strong ties to the community.

Read more about: Winning Hearts and Hair: Getting Clients as a Stylist

7. Showcase Your Unique Style and Personality

In a saturated hairstyling market, differentiation is the key to attracting and retaining clients. To stand out, it’s essential to showcase your unique style and personality, creating a compelling personal brand that resonates with your target audience.

Start by defining your signature hairstyling techniques. Identify the aspects of your work that set you apart from other hairstylists. It could be your expertise in specific haircutting or coloring techniques, your ability to create stunning updos, or your talent for working with diverse hair textures. Emphasize these strengths in your marketing materials, social media posts, and client interactions.

Developing a distinct visual identity is equally crucial. Consider how you present yourself and your salon to the world. Your personal style, including your hairstyle and clothing choices, can reinforce your brand image. If you want to be known for your edgy and avant-garde approach, incorporate that into your own appearance.

Create a unique ambiance in your salon through carefully curated decor. The atmosphere should reflect your personality and the experience you want to offer your clients. Whether it’s a cozy and intimate setting or a sleek and modern space, the decor should be consistent with your brand identity.

Clients are drawn to hairstylists who have a clear sense of identity because it translates into a personalized experience. By understanding your brand and what you stand for, clients can better connect with you and trust your ability to cater to their individual preferences and needs.

Consider ways to infuse your personality into your hairstyling process. Engage clients in conversations about their lifestyle, preferences, and goals for their hair. By actively listening to their input and understanding their desired look, you can tailor your services to meet their expectations, further reinforcing your brand as client-centered and unique.

Consistency is crucial when showcasing your unique style and personality. Make sure your brand message is consistent across all touchpoints, including your website, social media, business cards, and promotional materials. By presenting a cohesive and distinctive image, clients will remember you and seek out your services for your specialized expertise and personal touch.


Attracting clients as a hairstylist requires a combination of technical expertise and excellent interpersonal skills. By being friendly, encouraging family and word-of-mouth referrals, utilizing social media, offering exceptional service, fostering long-term relationships, participating in community events, and showcasing your unique style and personality, you can build a loyal clientele that trusts and values your skills. Remember, creating memorable experiences for clients and exceeding their expectations are key to sustained success in the hairstyling industry.

Frequently Asked Questions

1. How can I foster long-term relationships with clients?

Show genuine interest in your clients’ lives, remember their preferences, and send personalized follow-up messages. By nurturing long-term relationships, you can create loyal clients who return for future appointments.

2. Should I participate in community events and networking?

Yes, community events and networking opportunities help you connect with potential clients and other industry professionals. Collaborate with local businesses and attend gatherings to showcase your talent.

3. What can I do to stand out in a competitive market?

Develop a distinct visual identity, including your personal brand and signature hairstyling techniques. This uniqueness will help you stand out and attract clients who appreciate your individuality.

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Please note that the contents of this blog are for informational and entertainment purposes only and should not be construed as legal advice. Any action taken based on the information provided in this blog is solely at your own risk. Additionally, all images used in this blog are generated under the CC0 license of Creative Commons, which means they are free to use for any purpose without attribution.